Salesforce Communications Cloud Accredited Professional (AP-203) Exam Questions Instant Access

Question 1

niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

ACreate a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

BCreate a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract

CCreate New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering

DCreate a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote

Answer : D

Question 2

A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

AModule each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered

BModule the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered

CModule the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered

DModule the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered

Answer : D

Question 3

Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

AUser, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets

BUsers, Consumer Account, Billing Account, Service Account, Contacts, Assets

CUser, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets

DUser, Person Account, Billing Account, Service Account, Contacts, Assets.

Answer : A

Question 4

Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

AAdd more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix

BCreate OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems

CCreate Apex class and hook code to calculate the price and add as a step within the pricing plan

DCreate another matrix for OTC's and add all the attributes from Account and product as input and price as Output.

Answer : A

Question 5

UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.

What two action a consultant shall recommend once the load is completed in production?

AAnalyze and resolve any errors that were encountered and perform additional data load for any failed records

BValidate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness

CInform the business that data migration is completed and errors resolved in development

DRaise support case to retrieve a data load report to summarize the data load.

Answer : A, B

Question 6

Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:

* Product must be grouped during decomposition in order to send products to the billing system based on location

* After grouping the ordered items based on location, send the respective codes to same billing system for each location

Which three steps should a consultant take when designing a solution for these requirement?

ASplit the order into multiple order and group order items based on the service location

BCreate a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them

CUse the CPQ multisite feature and group the service locations and create orders for each group

DAfter splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items

Answer : D

Question 7

During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

AModel a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane

BCreate a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts

CImplement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another

DImplement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration

Answer : A