Salesforce Communications Cloud Accredited Professional (AP-203) Exam Questions Instant Access

Question 1

Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?

ADiscount

BPromotions

CTime Plan

DOffering

Answer : B, C

Question 2

What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

AThe product services sold can undergo future attribute changes

BThe Product sold is a device accessory such as phone case

CThe product/service sold is high volume, one time billing event, such as a pay per view

DThe product services sold will have child features added in the future

EThe product Service sold has a recurring charge

Answer : A, D

Question 3

UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

ACustom API via lightening Out

BDigital commerce SDK

CDigital Commerce API

DCart Based API using Omni Out

Answer : B, C

Question 4

niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?

ACreate a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion

BCreate a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract

CCreate New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering

DCreate a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote

Answer : D

Question 5

A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

ACreating a new customer field on price list Entry and populating it with the trigger that was created before changing the price

BUse the versioning feature and comparing the prices for the version product after having enabled the feature

CUse EPC project feature checking the changes done for the defaulted project after having enable the feature

DUse price list history checking the changes done after having enabled the track field history on the Price list entry object

Answer : C

Question 6

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

ADesign and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

BUse the integration procedure to manage the various task that technician need to undertake

CUse data raptor to assist with integration and introduce several manual task into the flow.

DUse call out to fully automate the flow so that no manual steps are required

Answer : A

Question 7

ABC cloud currently using communication cloud's order management (OM) to orchestrate orders, they also want to start using it for billing activation. ABC cloud's architecture principle is to use an Apigee (Middleware) layer between industries OM and any underlying systems. The billing system interface requires a series of callouts in order to place an order. Which solution should a consultant propose?

AConfigure a synchronous call out task for each request to the billing system as well as dependencies between those to orchestrate correct sequence

BConfigure single synchronous callout task and push the entire payload for Apigee to split into series of calls. The asynchronous callout will accept synchronous response from apigee and asynchronous responses from Apigee about the result of the order submission.

CConfigure single synchronous callout task and push the entire payload for Apigee to split into series of calls. Accept synchronous response from Apigee. Configure a Push Event for asynchronous response from Apigee about the result of the order submission.

DConfigure an Autotask and integration procedure that orchestrate a series of calles to the billing system via Apigee.

Answer : B