Salesforce Hyperautomation Specialist Salesforce Certified Hyperautomation Specialist Exam Practice Test

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Total 60 questions
Question 1

Northern Trail Outfitters needs to update multiple systems outside of Salesforce based on record updates within Salesforce. A hyperautomation practitioner needs to configure Salesforce to call several APIs created by the MuleSoft development team from within a Salesforce flow.

What specifications must be imported into Salesforce to make external services available to a Salesforce flow that enables external invokable actions?



Answer : A

To enable Salesforce to call external services within a flow, the appropriate specifications must be imported to make these external services available as invokable actions. The correct specification is Open API specifications. OpenAPI Specification (formerly known as Swagger) is a standard for defining APIs which can be easily imported into Salesforce to facilitate the integration and invocation of external services.

Import OpenAPI Specifications: Salesforce allows the import of OpenAPI specifications, which define the available endpoints and operations of an API, making them accessible as invocable actions in a Salesforce flow.

Creating External Services: By importing an OpenAPI definition into Salesforce, it creates an External Service, which you can then use within Flow to interact with the defined APIs.

Flow Integration: Once imported, these services can be integrated into Salesforce Flows to automate processes that require interaction with external systems.


Question 2

Northern Trail Outfitters developed an integration between its two Salesforce orgs using MuleSoft Composer.

Which two actions should be taken before testing the Composer flow? (Choose two.)



Answer : A, B

Flow Trigger Connection: Before testing any Composer flow, it is crucial to connect the flow trigger to a sandbox instance of Salesforce. This ensures that testing does not impact the production environment. The sandbox provides a safe space to simulate real-world conditions without the risk of data corruption or unintended actions in the live system.


Action Steps Connection: Similar to the flow trigger, action steps within the Composer flow should also be connected to a sandbox instance. This allows comprehensive testing of the flow's functionality, ensuring that each step performs as expected without affecting the production data.

Ensuring Validity of Credentials: While it is important to ensure that credentials to the production org are valid when moving to production, for testing purposes, the emphasis is on sandbox connections. The credentials should be verified to avoid disruptions during testing.

Installation of MuleSoft Composer: MuleSoft Composer does not need to be installed on both the source and target orgs as it operates independently and connects to these orgs through provided credentials.

Question 3

AnyAirlines is creating a hyperautomation solution that will run any time a record is created in NetSuite and will update a record in Salesforce. Many records present in Salesforce need to be related to the updated record. AnyAirlines wants to automatically update each of these dependent records.

When combined, which two hyperautomation solutions should be used to automate this process without involving IT? (Choose two.)



Answer : B, D

To automate the process of updating related records in Salesforce when a record is created in NetSuite, combining Salesforce Flow and MuleSoft Composer is ideal:

MuleSoft Composer:

Use MuleSoft Composer to create a flow that triggers when a new record is created in NetSuite.

Configure the flow to update the corresponding record in Salesforce. This ensures that changes in NetSuite are automatically reflected in Salesforce.

Salesforce Flow:

Use Salesforce Flow to create a record-triggered flow that updates all dependent records whenever the primary Salesforce record is updated.

This flow can be set to trigger on updates to the primary record and include logic to identify and update all related records.

Combining MuleSoft Composer for integration and Salesforce Flow for in-Salesforce automation ensures that the entire process is streamlined and automated without requiring IT involvement.


MuleSoft Composer Documentation

Salesforce Flow Documentation

Question 4

Northern Trail Outfitters is developing an API that connects to a vendor's database.

Which two strategies should their Ops team use to monitor the overall health of the API and database using API Functional Monitoring? (Choose two.)



Answer : B, D

Health-Check Endpoint: Creating and regularly calling a health-check endpoint is a common strategy to ensure that the API and its underlying systems are operational. This endpoint typically performs basic checks such as database connectivity and service availability.


GET Call to Existing Endpoint: Making a GET call to an existing API endpoint and verifying that the results match expected data helps ensure that the API is not only running but also functioning correctly. This approach validates that the API can retrieve data from the database as intended.

Monitoring CloudHub Worker Logs: While monitoring logs can be useful, it is more of a reactive approach. Proactive strategies like health-check endpoints and GET calls provide immediate validation of the API's operational status.

Verifying Mule Worker Logs for Errors: This approach can complement health-check endpoints and GET calls but should not be the primary strategy. Logs are helpful for diagnosing issues after they occur rather than ensuring ongoing health.

Question 5

A MuleSoft developer at AnyAirlines wants to retrieve customer data from an external system.

Before designing a new integration, what should they use to determine if the integration exists and can be reused?



Answer : C

To determine if an integration exists and can be reused, the MuleSoft developer should use Anypoint Exchange:

Anypoint Exchange:

Anypoint Exchange is a repository where developers can publish, share, and discover reusable assets such as APIs, connectors, templates, and examples. It serves as a centralized location for all reusable components within the MuleSoft ecosystem.

By searching Anypoint Exchange, the developer can find existing integrations or assets that might fulfill the requirements for retrieving customer data, avoiding the need to design and develop a new integration from scratch.


Anypoint Exchange Documentation

Question 6

AnyAirlines is developing an RPA process to extract information from a legacy system. To capture the manual workflow, they leverage RPA Recorder.

Which two best practices should they be aware of when working with the autogenerated workflow code? (Choose two.)



Answer : B, C

When developing an RPA process using RPA Recorder, it is essential to be mindful of the following best practices concerning the autogenerated workflow code:

Replace Autogenerated Code:

Robustness: Some of the autogenerated code may not be optimized for robustness or specific use cases. It is often necessary to review and replace parts of the autogenerated workflow with more robust or specialized action steps to ensure reliability and accuracy.

Specialization: Customizing the workflow to fit the specific requirements of the process can improve performance and handle exceptions better.

Remove Sensitive Information:

Sensitive Data: Autogenerated workflows might capture sensitive information such as usernames, passwords, or other confidential data. It is crucial to identify and remove or mask this information before deploying the RPA process to production to maintain security and compliance.

Compliance: Ensuring that sensitive information is handled appropriately helps in adhering to data protection regulations and organizational policies.


MuleSoft RPA Documentation

Question 7

What is the difference between Run and Debug modes in Flow Builder?



Answer : A

In Flow Builder, Run and Debug modes have distinct functionalities:

Run Mode:

Executes the flow as it is, allowing you to see the end-to-end execution based on the latest saved version.

Typically used to verify that the flow works as expected under normal conditions.

Debug Mode:

Provides detailed information for each step of the flow, including input and output data, and any errors encountered.

Useful for troubleshooting and identifying issues within the flow, allowing developers to understand how the flow executes and where problems may arise.

Debug mode is specifically designed to aid in diagnosing and fixing issues by providing a granular view of the flow's execution.


Salesforce Flow Builder Documentation

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Total 60 questions