Salesforce Maps Professional Exam Practice Test Instant Access

Question 1

Users would like to display closely-related markers colored according to their density. What render mode would provide this functionality?

AScatter

BMarkers

CCluster

DHeatmap

Answer : D

heatmap is a render mode that can display closely-related markers colored according to their density. A heatmap is a graphical representation of data where the individual values contained in a matrix are represented as colors. A heatmap can show the intensity of data points in an area, such as the number of customers or sales volume.

Question 2

What feature can be used to view proposed changes before reassigning in Territory Planning?

AAnalyze and Compare

BCompare table

CExport to CSV

DSelection Details

Answer : A

Analyze and Compare is a feature that can be used to view proposed changes before reassigning in Territory Planning. This feature allows users to compare different scenarios of territory alignment and see the impact of their changes on key metrics such as annual revenue, unit count, and workload balance. This feature can help users make informed decisions and optimize their territories for sales and service performance. This feature is explained in theCreate an Optimal Territory Alignmentdocument.

Question 3

A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?

AUsers cannot publish to Maps unless the alignment is approved

BSalesforce Maps Auto Assignment must be enabled in order to see this publishing option

CA minimum of 10 territories is needed in order to publish to Maps

DThe Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration

Answer : D

The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration. This option allows users to publish their alignments to Salesforce Maps as Shape Layers and Auto Assignment rules. If this option is not enabled, users will not see Salesforce Maps as a publishing option in Territory Planning. This is explained in theConfigure Options for Publishing Alignmentsdocument.

Question 4

How can a Sales Rep set their office address as the default start and end location for new Routes within Salesforce Maps?

AFrom the Maps interface, select an existing Favorite Location as the default start and end in Maps Settings.

BUpdate the default start and end location fields on their User record.

CAfter plotting the office location on the map, select the 'Add as Start/End Location' button in the Actions tab.

DPlot the office location on the map, add to a Route, and select Save as Default Start and End'.

Answer : A

To set their office address as the default start and end location for new Routes within Salesforce Maps, a Sales Rep can follow these steps1:

From the Maps interface, click on the Settings gear icon at the top right corner of the navigation bar.

Select Routes & Schedule from the navigation sidebar on the left to open the Routes and Schedule settings menu.

Under General, select an existing Favorite Location as the default start and end location.If the office address is not already a Favorite Location, the Sales Rep can create one by following these steps2:

Plot the office location on the map using a marker layer, a data layer, or a POI search.

Click on the office location marker to open the Details tab.

Click on Add to Favorites in the Actions tab.

Enter a name for the Favorite Location and click Save.

Click Save to save the default settings.

Question 5

How can an Admin enable Sales Reps to log a task on an account within the Map view from their mobile device?

AUpdate Activity Settings to enable 'Task Permissions'

BEnable 'Task Creation' in Advanced Marker Settings

CEnable 'Task Creation' in appropriate Permission Group

DUpdate assigned Button Set to include 'New Task'

Answer : D

According to the Salesforce Help document1, to enable task creation on mobile devices, the admin needs to update the assigned button set to include the ''New Task'' button. This will allow the sales reps to log a task on an account within the map view from their mobile device.

Question 6

Alpine Energy realigns its sales territories quarterly and saves a copy of the final alignment published during each planning cycle. At the start of the next quarter, planners for the company want to avoid redrawing the existing territory boundaries every time they create a new data set and alignment. Which Territory Planning feature could Alpine Energy use to accomplish this?

AImport from Alignment

BImport from Salesforce Territory Model

CImport from Data Set

DImport from CSV

Answer : A

According to the Trailhead module3, the import from alignment feature allows planners to import existing territory boundaries from a previous alignment into a new data set and alignment. This way, they can avoid redrawing the boundaries every time they create a new data set and alignment. This feature is useful for companies like Alpine Energy that realign their sales territories quarterly and want to preserve their previous alignments.

Question 7

A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?

AThe filters on the Layer have been changed

BThe maximum records to plot setting for mobile is considerably less compared to desktop

CPlot Visible Area is enabled

DThe underlying Salesforce records have been deleted

Answer : B, C

According to the Trailhead module2, there are two possible reasons for missing markers on mobile devices compared to desktop devices. One is that the maximum records to plot setting for mobile is considerably less compared to desktop, which means that only a subset of records will be plotted on the map. The other is that the plot visible area feature is enabled, which means that only the records that fall within the current map view will be plotted.

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