Salesforce Maps Professional Exam Questions Instant Access

Question 1

Sales managers want to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. How can this be achieved?

AUse Core Maps and create routes

BUse Maps Advanced and create logical visit plans

CUse Live Tracking and create routes

DCreate Territories on street level with Territory planning

Answer : B

The sales managers should use Maps Advanced and create logical visit plans to ensure a logical routing structure for door to door sales and cover all houses on one street before moving to the next. Maps Advanced allows users to create visit plans based on various criteria, such as frequency, priority, location, and availability. Users can also use logical visit plans, which are a type of visit plan that assigns visits based on proximity and order. This can help users visit all the houses on one street before moving to the next, and reduce travel time and distance. This is explained in theCreate a Logical Visit Plandocument.

Question 2

What is the process of Geocoding?

AAssigning colors and shapes to geographic coordinates based on specific fields or multiple fields

BConverting only a physical street address into geographic coordinates (latitude and longitude) which are used to place markers on a map or position the map

CConverting a physical or non physical street address into geographic coordinates (latitude and longitude) which are used to place markers on a map or position the map

DConverting geographic coordinates into street addresses that can be used for visualization on a map

Answer : C

geocoding is the process of transforming a description of a location---such as a pair of coordinates, an address, or a name of a place---to a location on the earth's surface. You can geocode by entering one location description at a time or by providing many of them at once in a table.The resulting locations are output as geographic features with attributes, which can be used for mapping or spatial analysis123. Therefore, the correct answer is C.

Question 3

What are two prerequisites for enabling live location tracking on mobile devices?

AThe user needs to be assigned to the appropriate permission set licenses and permission sets.

BThe user needs to be assigned to a Maps Permission Group with the 'Enable Live Mobile Tracking' permission.

CThe user needs to be out in the field in order for live tracking to be enabled and leveraged.

DThe user needs to create an account on the Maps Live tracking portal and grant the permission to be tracked

Answer : A, B

these are the two prerequisites for enabling live location tracking on mobile devices. The user needs to have the Maps Live Tracking permission set license and the Maps Live Tracking User permission set assigned to them. The user also needs to be assigned to a Maps Permission Group that has the 'Enable Live Mobile Tracking' permission enabled.

Question 4

A sales team is deciding whether to plan client visits using Routes or Schedules. Which two factors would cause them to use Schedule?

AWhen importing events directly from their Outlook or Google calendar.

BWhen Routes and Schedule are interchangable

CWhen they want to schedule meetings up to a month at a time.

DWhen meetings have a start and end time.

EWhen they want to plan around other events currently on their Salesforce calendar

Answer : D, E

These are two factors that would cause them to use Schedule instead of Routes.Schedule is a feature that allows users to create and optimize a schedule of appointments for a day or a week3.Schedule requires all appointments to have a start and end time or duration4.Schedule also lets users sync their appointments with their Salesforce calendar as events3. This way, the users can plan around other events currently on their Salesforce calendar and avoid conflicts.Routes is a feature that allows users to create and optimize a route of stops for a day without requiring scheduled start and end times or durations3.Routes does not create Salesforce calendar events or sync with the Salesforce calendar5. Therefore, Schedule is more suitable for users who have meetings with fixed time slots and who want to coordinate with their Salesforce calendar.

Question 5

What are two example use cases for using the Analyze and Compare tool in Territory Planning?"

ATo communicate to Sales Leaders the high level differences between different planning scenarios

BTo create a new Alignment

CTo add additional attributes to the Data Set

DTo show a Sales Manager the difference between their previous areas and their new areas

Answer : A, D

The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas.The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1.The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.

Question 6

The newly created visit plan fails and doesn't populate any visits in the user's calendar. Which three areas could be the cause of the failure?

AFilters and Spelling

BCustomers are not within the driving range of the user

CThere are too many customers assigned to the user

DThe end date of the visit plan is in the past

EUsers are part of more than one visit plan and both overlap

Answer : A, B, D

A visit plan can fail to populate any visits in the user's calendar for several reasons. One possible reason is that the filters and spelling are incorrect or inconsistent, which can prevent the visit plan from finding the right customers or accounts. Another possible reason is that the customers are not within the driving range of the user, which can make the visit plan unfeasible or inefficient. A third possible reason is that there are too many customers assigned to the user, which can exceed the capacity or availability of the user. These reasons are explained in theTroubleshoot Visit Plansdocument.

Question 7

What feature in Salesforce Maps would allow a sales rep to view household demographic data in the US?

AMarker Layers

BDemographic Layers

CData Layers

DShape Layers

Answer : B

To view household demographic data in the US, such as income, age, education, and population, the sales rep can use the Demographic Layers feature in Salesforce Maps. This feature allows the user to overlay demographic data on top of their existing data layers and visualize them with different colors and shapes. The Demographic Layers feature is described in theGet to Know Salesforce Mapsunit.

Salesforce Maps Accredited Professional Salesforce Maps Professional Exam Questions