Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Questions Instant Access

Question 1

[Change Management and Training]

You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.

How can you ensure all members are receiving ongoing enablement on new Slack features?

(Select the best answer.)

ALeverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.

BAdvise Workspace Admins to direct all members to Slack's website to review new features.

CPin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.

DDirect members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.

Answer : A

Question 2

[User Management and Delegation]

You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.

How should you delegate responsibilities appropriately?

ADelegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.

BDelegate an Org Admin from each business unit to handle everyday tasks, such as member requests.

CCreate a multi-workspace channel for selected members to manage all admin requests for the organization.

DDelegate an Org Owner from each business to handle everyday tasks, such as member requests.

Answer : A

Question 3

[Channel Management]

Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.

What are two best practices Workspace Admins should follow in this scenario? (Choose two.)

AKeep up to date on all channel naming conventions to accurately process requests.

BPrepare for a decrease in workload since channel requests will need to be processed less frequently.

CCreate a process for channel requests.

DAppoint other members of their workspace to help with the workload.

Answer : A, C

Question 4

[Integration and Automation]

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.

As an Admin, what should you do to set them up for success? (Choose all that apply.)

AAllow everyone on the Customer Support team to approve and install the apps they need.

BApprove and install apps to integrate their support tools with Slack.

CStreamline an incident management workflow.

DOrganize and name channels in a way that makes information, procedures, and policies easier for people to find.

Answer : B, C, D

Question 5

[Security and Compliance]

Your company uses Slack Enterprise Grid.

An employee loses an office device that is logged into Slack.

What should an Org Admin do to mitigate risk?

AAsk the user to log out of the device by clicking End all sessions in their Slack settings.

BDeactivate the user in Slack, and reactivate them once the device is located.

CSign member out of the Enterprise Grid org by selecting Sign out of Slack in the admin dashboard.

DNotify the Workspace Owner(s) for the workspace(s) the user is a member of so they can temporarily remove the user from their workspace(s).

Answer : C

Question 6

[Integration and Automation]

You're a Slack admin reviewing an approval request for an app to be used in your organization.

You notice that a particular app requires permission to "Send messages as @bot."

Which bot scope will need to be assigned to the app to grant the requested permission?

(Select the best answer.)

Achat:write

Badmin.apps:write

Cadmin.conversations:read

Dchathistory

Answer : A

Question 7

[Security and Compliance]

Oleg is a Workspace Owner, and his company is on the Plus plan.

Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.

Which additional settings should be selected to maintain the message history of the workspace?

AMessage Retention & Deletion set to 'Keep all messages but don't track revisions' for public channels, private channels, DMs, and allowing overrides

BMessage Retention & Deletion set to 'Keep everything' for public channels, private channels, DMs, and allowing overrides

CMessage Retention & Deletion set to 'Keep everything' for public channels, private channels, DMs, and not allowing overrides

DMessage Retention & Deletion set to 'Keep all messages but don't track revisions' for public channels, private channels, DMs, and not allowing overrides

Answer : C