Salesforce Certified Slack Administrator (Slack-Admn-201) Exam Questions Instant Access

Question 1

[Security and Compliance]

As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.

How should you set up your data retention policies?

(Select the best answer.)

ASet your global message retention policies for one month, and adjust retention settings for important channels to keep everything.

BKeep the default retention settings, but set a message retention policy of one month for channels with less important information.

CSet the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.

DSet the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.

Answer : A

Question 2

[User Management]

You're an Org Admin for an organization with an Enterprise Grid plan. You receive a list of several full members who will be leaving the organization in 5 days, with the instruction to deactivate their accounts after their departure.

What is the best way to do this?

ADeactivate the members in the Organization Settings 'Members' tab.

BContact Slack via /feedback to get the members deactivated.

CDeactivate the members utilizing the SCIM API.

DRequest the Primary Org Owner do this, as they are the only one who can perform this action.

Answer : C

Question 3

[Enterprise Grid Configuration]

You're upgrading your organization to Slack Enterprise Grid.

You want to be thoughtful about your channel and workspace strategy before finalizing your design.

What should you do?

AMigrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.

BSurvey a selection of end users to determine whether existing knowledge networks are already in place.

CReview the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.

DDevelop a Champions Network of interested users to help share the design with others.

Answer : B

Question 4

[Change Management and Training]

You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.

The requirements:

* Users want to be able to access their old messages and integrate Slack with their calendars.

* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.

* Field representatives need to be able to access Slack securely on their company-owned mobile devices.

Based on the requirements, what should you recommend?

(Select the best answer.)

AStay with the Slack Free plan for another year.

BMove to the Slack Pro plan.

CMove to the Slack Business+ plan.

DMove to the Slack Enterprise Grid plan.

Answer : C

Question 5

[Integration and Automation]

Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These "Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.

How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?

AHave the 'Ambassadors' conduct app review in the channel, using emoji to alert the Admins to whitelist the app.

BPromote the 'Ambassadors' to Workspace Owners in Slack.

CPromote the 'Ambassadors' to Workspace Admins in Slack.

DAdd the 'Ambassadors' as 'selected members or groups' to manage Approved Apps.

Answer : D

Question 6

[Channel Management]

Your organization is busy with quarterly account and financial planning. Many conversations are happening in Slack across all departments in various channels.

In which situation is it best for an existing public channel to be converted to a private channel?

AA project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel.

BA new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can't read the conversations.

CA team member has created a channel for an end-of-quarter event at their office location. The information is not necessary for people who are located in other offices.

DThe finance team and select executives have been discussing quarterly planning in a public channel. The conversation has evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.

Answer : D

Question 7

[User Management]

In which two scenarios would SCIM provisioning be the best method of adding users to a workspace? (Select the TWO best answers.)

AYour delivery company has multiple workspaces in its Slack Enterprise Grid plan for each of its subsidiaries, and you need to be able to assign users to specific workspaces.

BYour pet food company works closely with a packaging supplier, and you want all employees of the companies to communicate seamlessly in Slack.

CYou need to preserve all users' apps and integrations (bot users, slash commands, incoming webhooks, etc.) when they are deprovisioned.

DYou are the Slack admin for a multinational networking corporation and want users to have Slack accounts only if they plan to use the accounts.

EYour environmental services company plans to launch Slack to all employees in a single day and sunset its former communication platform.

Answer : A, E