SAP C_C4H51_2405 Exam Questions Instant Access

Question 1

How can you upload data to a cloud data source? Note: There are 2 correct answers to this question.

AUsing a Web service

BScheduled upload using a CSV file

CManual upload using a CSV file

DMaintain an HTML mashup

Answer : A, C

Question 2

Which objects and settings can be used to determine a service ticket processing team? Note: There are 2 correct answers to this question.

ADetermination of involved parties

BSLA Determination

CParty roles

DDelegation rules

Answer : A, C

Question 3

What do you have to consider when you are using the Data Workbench?

ATemplates are used to update existing data records.

BUsing the Data Workbench requires the activation of a scoping item.

CUsing the Data Workbench requires an additional license.

DAdditional configuration needs to be defined in the fine-tuning area.

Answer : B, C

Question 4

Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

APage layout

BCode list restriction

CValidation rule

DDelegation

Answer : B, C

Question 5

Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

ABusiness roles

BTerritories

CValidation rules

DCode list restrictions

Answer : A, B

Question 6

Which data is replicated from SAP Service Cloud to SAP Field Service Management?

AInstalled base

BRegistered product

CAccount hierarchy

DTicket hierarchy

Answer : A

Question 7

You have configured the service level agreements (SLAs) and their determination rules, but they are not derived in the service ticket. Which of the following could be a reason for this?

Note: There are 2 correct answers to this question.

AThe determination rules have been configured, but not activated.

BSLAS are not configured in fine-tuning.

CA workflow rule was not scheduled to trigger the determination.

DSLAs are not activated in project scoping.

Answer : A, D

SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Exam Questions