SAP C_C4H510_04 SAP Certified Application Associate – SAP Service Cloud 2011 Exam Practice Test

Page: 1 / 14
Total 114 questions

Question 1

How can you restrict access to Product View?



Answer : D

Question 2

What are the steps required to set up an approval process? Note: There are 3 correct answers to this question.



Answer : C, D, E

Question 3

Which mandatory characteristics do you need to provide when you create a cloud data source? Note: There are 3 correct answers to this question.



Answer : B, C, D

Question 4

What can you use to keep track of new knowledge base articles and changes made to the existing ones if you have set up SAP Jam as a knowledge base?



Answer : D

Question 5

Which scoping question allows you to enable automatic ticket creation based on incoming e-mails?



Answer : A

Page:    1 / 14   
Total 114 questions