SAP C_C4H51_2405 Exam Practice Test Instant Access

Question 1

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.

AIDoc

BOData

CRFC

DSOAP

Answer : B, D

Question 2

What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

AData can be accessed in real time.

BExisting reports can be reused.

CSecurity issues with mashups outside of the corporate network are rare.

DOffline access is available.

Answer : A, B

Question 3

Which of the following is possible when creating tickets in the Agent Desktop?

AYou can create knowledge articles.

BYou can manually select the SLA.

CYou can select multiple registered products in a single ticket.

DYou can manually assign a maintenance plan.

Answer : C

Question 4

What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

ACreate a Web service with SAP Knowledge Central by NICE.

BCreate knowledge base articles in SAP Service Cloud.

CConfigure the relevant question in scoping.

DCreate a validation rule.

Answer : A, C

Question 5

Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.

AData Source ID

BData Type

CName

DWeb Service URL

EUsage

Answer : A, C, D

Question 6

What do you have to consider when you are using the Data Workbench?

ATemplates are used to update existing data records.

BUsing the Data Workbench requires the activation of a scoping item.

CUsing the Data Workbench requires an additional license.

DAdditional configuration needs to be defined in the fine-tuning area.

Answer : B, C

Question 7

What must you consider when you want to upload master data to SAP Service Cloud using templates?

Note: There are 2 correct answers to this question.

AData can be loaded or changed only once.

BYou'll need to create an initial file based on predefined fields.

CYou'll need to cleanse the legacy data.

DThe migration run requires an approval from SAP Cloud Support.

Answer : B, C

SAP Certified Associate - Implementation Consultant - SAP Service Cloud C_C4H51_2405 Exam Practice Test