SAP C_C4H520_02 Exam Practice Test Instant Access

Question 1

How would a field service technician update the service assignment status?

ABy opening the service assignments

BBy setting the relevant workflow step

CBy navigating to the address on the service assignments

DBy adding a checklist

Answer : B

Question 2

Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

ASend as E-Mail

BEdit Business Partner

CCreate Effort

DCreate Equipment

EAdd Smartform

Answer : C, D, E

Question 3

Your customer has integrated SAP Field Service Management with SAP S/4HAN

AHow can they achieve a working service process flow?

ACreate the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.

BCreate the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.

CCreate the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

DCreate the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.

Answer : C

Question 4

You want to retrieve data from the system using the query API. In which format will you receive the response?

AHTML

BText

CXML

DJSON

Answer : D

Question 5

Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

AACTIVITY

BMILEAGE

CWORKTIME

DEXPENSE

Answer : B, D

Question 6

Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

AQuery data for reporting purposes.

BImport data from external systems.

CExport data for backup and archiving.

DManage master data in an ERP system.

ECreate new data object records.

Answer : B, C, E

Question 7

Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

AQuotation

BExpenses

CEfforts

DWork time

EMileage

Answer : B, C, E

SAP C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Exam Practice Test