SAP C_C4H520_02 Exam Practice Test Instant Access

Question 1

Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.

AText Input, Description, Picker, Status

BText Input, Picker, Status, Series

CText Input, Status, Series, Formula

DText Input, Picker, Series, Attachment

EPicker, Status, Series, Number Input

Answer : B, D, E

Question 2

You are an administrator responsible for maintaining settings at account and company level. Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.

AUser groups

BPassword policy

CScreen configurations

DBusiness rules

Answer : C, D

Question 3

How can a developer update a record in SAP Field Service Management through the API?

AUsing a REST-based service

BUsing an RFC-enabled service

CUsing an OData service

DUsing a SOAP-based service

Answer : A

Question 4

Which field is mandatory when you create a service call on the SAP Field Service Management mobile app?

APriority

BContact

CBusiness Partner

DEquipment

Answer : C

Question 5

Which of the following is a mandatory field when you create a Smartform template?

AVersion

BLabel

CDescription

DCategory

Answer : D

Question 6

Where can service workflow steps be used in SAP Field Service Management?

AIn customer self-service when submitting a self-service request

BIn the Web application when planning a service

CIn SAP Crowd Service when dispatching a service call

DIn the mobile application when executing an activity

Answer : D

Question 7

You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

AYou must have Moment-Sets defined for equipment.

BYou must have auto-release of assignments.

CYou must have equipment records against your account.

DYou must have business rules configured.

EYou must have a portal user account.

Answer : A, C, E

SAP C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Exam Practice Test