SAP C_C4H520_02 Exam Practice Test Instant Access

Question 1

You are a field service technician using an iOS device, and you have just completed a repair. How can you check the travel time to the next repair location address?

AClick on the navigation icon within the home page.

BClick on the navigation icon within the service call.

CClick on the navigation icon within the activity.

DClick on the navigation icon within the equipment.

Answer : C

Question 2

How can you translate a Smartform?

ASelect the translation language within the designer.

BExport it to XML, translate, and upload.

CDownload it to Microsoft Word, translate, and then upload.

DMaintain the translation of the Smartform in the company settings.

Answer : B

Question 3

Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

ADecline

BReview

CDuplicate

DRequest change

Answer : D

Question 4

As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

AYou apply account-level settings to all databases.

BYou apply account-level settings to a specific database.

CYou apply company-level settings to all databases.

DYou apply company-level settings to a specific database.

Answer : A, D

Question 5

Which report template can you use to visualize the time, material, and expenses linked to an activity?

ATime and Material Journal

BService Checkout

CService Call

DChecklist

Answer : A

Question 6

Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

AThe SAP support team can modify report templates.

BAdministrators can preview report templates.

CUsers can delete report templates.

DUsers can modify report templates.

Answer : B, C

Question 7

For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

AMobile service execution

BTicket and case creation

CWorkforce management

DCustomer feedback management

Answer : A, C

SAP C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Exam Practice Test