SAP C_C4H520_02 Exam Practice Test Instant Access

Question 1

As a technician, you have just completed a job. You now need to book a second visit for the customer. What option is available in the SAP Field Service Management mobile app for you to do this?

ACreate a follow-up activity from the Expenses page.

BCreate a follow-up activity from the Efforts page.

CCreate a follow-up activity from within the service call.

DCreate a follow-up activity from the Smartform page.

Answer : C

Question 2

You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

ARead

BDelete

CCreate

DUpdate

Answer : A, D

Question 3

What is the purpose of a visibility condition in Smartforms? Note: There are 2 correct answers to this question.

AIt is used to hide a Smartform from the mobile device.

BIt is used to change Smartform mode from development to active.

CIt is used to hide specific chapters.

DIt is used to hide specific elements.

Answer : C, D

Question 4

As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?

ACoresSystems.Mobile.ApprovedEffortsModificationAllowed

BCoreSystems.CoresystemsFSM.DL.Notifications.Enabled

CCoreSystems.CoresystemsFSM.Mobile.

DPushNotifications.ActivityChanges.En

Answer : A

Question 5

How can you benefit from enabling service workflow steps? Note: There are 3 correct answers to this question.

AYou can provide a predefined script for service execution.

BYou can configure execution checkpoints.

CYou can trigger actions based on standard system events.

DYou can improve the link between back office and field.

EYou can standardize service process flows.

Answer : B, C, E

Question 6

Which scenarios can you cover within the SAP C/4HANA solution portfolio? Note: There are 2 correct answers to this question.

ASelf-service

BIn-house repair

CService fulfillment

DContact center

Answer : A, B

Question 7

Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

AObject type

BPermissions

CVariables

DActions

EConditions

Answer : C, D, E

SAP C_C4H520_02 SAP Certified Application Associate - SAP Field Service Management 2005 Exam Practice Test