In which system are physical items and services of an order coordinated (ex. delivery schedule, pick pack time, ship date)?
Answer : D
Define the stage: the Opportunity scores high and a sales person is assigned and qualifies the opportunity. The customer visits the web site and is guided to build a shopping cart and requests quote. (This process can also be fully self-service).
Answer : A
Where does a service field technician logs all of his actions like time of travel and materials used?
Answer : A
Define the stage: A Salesperson creates a quote with real time-prices, delivery time, gets cross-sell/up-sell recommendations, one time- and recurring services (subscriptions), suggested discount and predicted
comission and gets it signed off my a manager to present it to the customer who will either accept or request a review of the quote.
Answer : C
Which SAP Solution can help guide Sales to close deals via Lead Scoring, Opportunity Scoring or Product Recommendation?
Answer : B
What are some of the features of the SAP Sales Cloud Deal Finder? (choose 4)
Answer : A, B, C, D
How many are the Lead-to-Cash generic stages?
Answer : B