SAP E_C4HYCP_12 Exam Questions Instant Access

Question 1

You enable the automatic reset in the Backoffice Framework configuration.When is the reset triggered?Note: There are 2 correct answers to this question.

AAfter the next compilation

BAfter you logout

COn the next server startup

DAfter you login again
The automatic reset in the Backoffice Framework configuration resets the user settings to their default values after the user logs out and logs in again.The reset is not triggered by compilation or server startup

Answer : B, D

Question 2

A customer reports an incident where the SAP Commerce system crashes in production. The customer provides the following log:

What would you advise the customer to do to avoid this happening again?

AConfigure the auto reconnect property in the JDBC properties to reconnect to the database automatically.

BModify the FlexibleSearch query that fetches catalogs to fix the syntax errors.

CIncrease the number of connections in the pool if the current number is NOT sufficient.

DFix the missing links between related items in the catalog.
The advice that you would give to the customer to avoid this issue happening again is to increase the number of connections in the pool if the current number is not sufficient. The log indicates that the customer is facing a connection pool exhaustion issue, which means that there are no available connections to the database. This can cause performance degradation or system crashes. Increasing the number of connections in the pool can help prevent this issue by allowing more concurrent requests to access the database. You do not configure the auto reconnect property in the JDBC properties, as this may not solve the root cause of the issue or may introduce other problems.You do not modify the FlexibleSearch query that fetches catalogs or fix the missing links between related items in the catalog, as these are not related to the issue. Reference:1

Answer : C

Question 3

Which of the following does Product Support consider to be a workaround?Note: There are 2 correct answers to this question.

AThe support engineer provides guidelines on how to implement and configure a custom Spring bean overriding the default behavior in SAP Commerce.

BThe support engineer provides an alternative solution that resolves at least the basic processes of the affected feature.

CThe support engineer provides the customer with the official SAP Commerce patch that includes the fix.

DThe support engineer provides guidelines on how to modify the code of the affected feature.

Answer : A, D

Question 4

What must you do when you configure the OAuth2 for SAP Cloud Integration?Note: There are 3 correct answers to this question.

AAssign ROLE_CLIENT or ROLE_TRUSTED_CLIENT in the SAP Commerce Backoffice.

BConfigure the token endpoint URL in the SAP BTP cockpit.

CAssign the ESBMessaging.Send role in the SAP Commerce Backoffice.

DRun an ImpEx to import the OAuthClientDetails and ExposedOAuthCredential type data in the SAP Commerce Backoffice.

ECreate the secret client credentials in the SAP Commerce Backoffice.
The steps that you must do when configuring OAuth2 for SAP Cloud Integration are assigning ROLE_CLIENT or ROLE_TRUSTED_CLIENT in the SAP Commerce Backoffice, running an ImpEx to import the OAuthClientDetails and ExposedOAuthCredential type data in the SAP Commerce Backoffice, and creating the secret client credentials in the SAP Commerce Backoffice.These steps are necessary to enable role-based authentication between SAP Commerce Cloud and SAP Cloud Integration using OAuth2 tokens.

Answer : A, D, E

Question 5

A customer reports an error and provides the following snippet of a log file:INFO | jvm 1 | srvmain

| 2013/11/15 21:36:38.829 | ERROR [ImpExWorker<1/4>] (000000RS-ImpEx-Import) [MultiThreadedImpExImportReader] line 11 at main script: worker 1 got error com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint

'PK 3819157796645776366'. Cannot insert duplicate key in object 'dbo.users'. The duplicate key value is (8796126019588).INFO | jvm 1 | srvmain | 2013/11/15 21:36:38.876 | de.hybris.platform.jalo.JaloSystemException: com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'PK 3819157796645776366'. Cannot insert duplicate key in object 'dbo.users'. The duplicate key value is (8796126019588).[HY--1]What could be the root cause of the error?Note: There are 2 correct answers to this question.

AThe current PK sequence value is corrupt.

BA primary key is used in the database instead of a unique index.

CSAP Commerce verifies that the key is NOT unique and reports an exception.

DThe database engine verifies that the key is NOT unique and reports an exception
The root cause of the error is that the database engine verifies that the key is not unique and reports an exception. This happens when an attempt is made to insert a duplicate primary key value in the users table. SAP Commerce also verifies that the key is not unique and reports an exception.The current PK sequence value is not corrupt, nor is a primary key used instead of a unique index.

Answer : C, D

Question 6

SAP Commerce receives a Java OOM (out of memory) exception.What should you do first?Note: There are 2 correct answers to this question.

AAnalyze the gc.log file for object allocation.

BTake a Java heap dump when the issue is detected.

CAnalyze the access.log file for frequent requests.

DIncrease the memory size.
The steps that you should do first when SAP Commerce receives a Java OOM (out of memory) exception are analyzing the gc.log file for object allocation and taking a Java heap dump when the issue is detected. The gc.log file can help you monitor the garbage collection activity and identify any memory leaks or excessive object allocation. The Java heap dump can help you analyze the memory usage and distribution of objects in the heap.You should not analyze the access.log file for frequent requests or increase the memory size, as these steps may not address the root cause of the issue or may only delay its occurrence.

Answer : A, B

Question 7

Which of the following cases should you treat as a support incident?Note: There are 2 correct answers to this question.

AA partner contacts Product Support for assistance with a custom solution.

BA partner contacts Product Support regarding a platform with slow performance.

CA partner requests information on how to customize the backoffice.

DA partner needs specialized advice regarding the architectural aspects of a project.
The cases that you should treat as a support incident are when a partner contacts Product Support regarding a platform with slow performance or when a partner requests information on how to customize the backoffice. These cases indicate that there might be a problem with the standard functionality of SAP Commerce Cloud or that the partner needs guidance on how to use the product features.The other cases are not support incidents because they involve custom solutions or architectural aspects that are beyond the scope of Product Support

Answer : B, C

SAP Certified Product Support Specialist - SAP Commerce Cloud E_C4HYCP_12 Exam Questions