SAP E_C4HYCP_12 Exam Practice Test Instant Access

Question 1

You are troubleshooting a connection pool issue.How do you investigate this issue?Note: There are 3 correct answers to this question.

ARequest heap dumps.

BCheck the physical connections.

CRequest console log files and thread dumps.

DCheck the configuration parameters related to connection pool.

ERequest database dumps.
You can investigate a connection pool issue by checking the physical connections, requesting console log files and thread dumps, and checking the configuration parameters related to connection pool. The physical connections can help you monitor the number and status of connections to the database. The console log files and thread dumps can help you identify any errors or exceptions related to connection pool. The configuration parameters can help you adjust the connection pool size, timeout, or validation settings.You do not need to request heap dumps or database dumps, as they are not relevant for connection pool issues.

Answer : B, C, D

Question 2

How does SAP Commerce use the LDAP protocol?Note: There are 2 correct answers to this question.

ASAP Commerce converts LDAP query results to ImpEx.

BSAP Commerce imports user and group data from an external LDAP system.

CSAP Commerce can use the DSML protocol within LDAP.

DSAP Commerce writes actions to the connected LDAP system.
SAP Commerce uses the LDAP protocol to import user and group data from an external LDAP system and to use the DSML protocol within LDAP. LDAP is a protocol for accessing directory services over a network. SAP Commerce can use LDAP to synchronize user and group data with an external directory server such as Active Directory or OpenLDAP. DSML is a protocol that allows LDAP operations to be performed using XML over HTTP. SAP Commerce can use DSML to communicate with LDAP servers that support this protocol.SAP Commerce does not convert LDAP query results to ImpEx, nor does it write actions to the connected LDAP system. Reference:1

Answer : B, C

Question 3

How are bug fixes provided to partners and customers?

ASAP Commerce delivers small jar archives called Hot Fix for the extension that fixes a specific bug.

BSAP Commerce provides an extension that contains bug fixes.

CSAP Commerce provides SAP Notes with code corrections describing the best way to fix a specific bug.

DSAP Commerce provides a patch release that contains only bug fixes and security patches.
SAP Commerce provides bug fixes to partners and customers through patch releases that contain only bug fixes and security patches. Patch releases are delivered on a regular basis and can be applied on top of the existing platform version without changing the functionality or requiring additional testing.SAP Commerce does not deliver small jar archives called Hot Fix, nor does it provide an extension that contains bug fixes or SAP Notes with code corrections for bug fixes. Reference:1

Answer : D

Question 4

What activity does SAP recommend to escalate an SAP support incident?

AContact the incident processor directly via e-mail and increase the priority of the incident.

BCreate another incident with very high priority (P1).

CContact the Customer Interaction Center (CIC).

DContact the customer's Customer Engagement Executive (CEE).
The recommended activity to escalate an SAP support incident is to contact the Customer Interaction Center (CIC). The CIC is available 24/7 and can provide a central point of contact for queries such as existing incidents, incident escalations, SAP ONE Support Launchpad navigation, S-user ID management, and more. You can contact the CIC by chat, phone, email, or Twitter. You do not contact the incident processor directly via email or increase the priority of the incident, as this may not be effective or appropriate. You do not create another incident with very high priority (P1), as this may cause confusion or duplication.You do not contact the customer's Customer Engagement Executive (CEE), as this is not their role. Reference:2

Answer : C

Question 5

How do you configure SAP Commerce cluster settings?Note: There are 2 correct answers to this question.

ASpecify exactly the same cluster settings for each node in the
%HYBRIS_BIN%/config/local.properties file.

BSpecify the cluster settings in the %HYBRIS_BIN%/config/local.properties file for each cluster node.

CSet the cluster.node.autodiscovery to True in order to enable cluster ID autodiscovery.

DSpecify the cluster settings of each cluster node in the
%HYBRIS_BIN%/config/tomcat/conf/server.xml file.
You can configure SAP Commerce cluster settings in the %HYBRIS_BIN%/config/local.properties file for each cluster node. You can specify different cluster settings for each node, such as cluster.id, cluster.broadcast.method, or cluster.tcp.port. You can also set the cluster.node.autodiscovery to True to enable cluster ID autodiscovery, which allows nodes to join a cluster without specifying the cluster ID explicitly.You do not need to specify the same cluster settings for each node, nor do you need to specify them in the %HYBRIS_BIN%/config/tomcat/conf/server.xml file

Answer : B, C

Question 6

What are the recommended tools to enable JDBC logs in SAP Commerce?Note: There are 3 correct answers to this question.

AConfiguration properties file

BImpEx

CBackoffice Administration Cockpit

DSAP Commerce Administration Console

EJava code
The recommended tools to enable JDBC logs in SAP Commerce are configuration properties file, Backoffice Administration Cockpit, and SAP Commerce Administration Console. You can use these tools to set various configuration parameters related to JDBC logging, such as jdbc.log.enable, jdbc.log.level, jdbc.log.file.path, or jdbc.log.trace. You can also use these tools to view or download the JDBC log files.You do not use ImpEx or Java code to enable JDBC logs in SAP Commerce. Reference:1

Answer : A, C, D

Question 7

SAP Commerce receives a Java OOM (out of memory) exception.What should you do first?Note: There are 2 correct answers to this question.

AAnalyze the gc.log file for object allocation.

BTake a Java heap dump when the issue is detected.

CAnalyze the access.log file for frequent requests.

DIncrease the memory size.
The steps that you should do first when SAP Commerce receives a Java OOM (out of memory) exception are analyzing the gc.log file for object allocation and taking a Java heap dump when the issue is detected. The gc.log file can help you monitor the garbage collection activity and identify any memory leaks or excessive object allocation. The Java heap dump can help you analyze the memory usage and distribution of objects in the heap.You should not analyze the access.log file for frequent requests or increase the memory size, as these steps may not address the root cause of the issue or may only delay its occurrence.

Answer : A, B

SAP Certified Product Support Specialist - SAP Commerce Cloud E_C4HYCP_12 Exam Practice Test