Scaled Agile SSM (6.0) - SAFe Scrum Master SSM Exam Questions

Answer : A

A servant leader empowers team members to grow by creating opportunities for learning and collaboration. One effective technique is to pair team members together to complete new or unique work. This practice promotes knowledge sharing, builds confidence, and helps develop T-shaped skills, which increase team flexibility and resilience.

Pairing fosters mentorship and shared ownership of outcomes, aligning with SAFe's emphasis on continuous learning culture and relentless improvement. Instead of assigning rigid development paths or confining people to comfort zones, servant leaders enable self-directed learning and encourage experimentation.

From SAFe guidance:

''Servant leaders grow others by providing opportunities for learning, pairing, and collaboration. They help individuals reach their potential by empowering them to take on new challenges.''

Therefore, the correct answer is A. Pair team members together to complete new or unique work, as this directly supports team member growth and a culture of learning.

Answer : C

During PI Planning, the Coach Sync is a coordination meeting among Scrum Masters, Team Coaches, and the Release Train Engineer (RTE). One of its key purposes is to ensure alignment and visibility across all Agile Teams on the Agile Release Train (ART).

A Scrum Master/Team Coach must be prepared to answer the question: ''Have you identified any ART risks?'' Identifying, communicating, and escalating risks early supports proactive management and helps the ART achieve its PI objectives. These risks are later reviewed and categorized during the ROAM (Resolved, Owned, Accepted, Mitigated) process in PI Planning.

From SAFe guidance:

''During the Scrum Master/Team Coach Sync at PI Planning, teams share progress, dependencies, and risks that may impact the ART, ensuring transparency and alignment.''

Therefore, the correct answer is C. Have you identified any ART risks?, as risk visibility and management are central to successful PI execution.

Answer : D

The problem-solving workshop is the third part of the Inspect and Adapt (I&A) event in SAFe. Its main purpose is to use structured root cause analysis to develop solutions to recognized problems that blocked or slowed work during the Program Increment (PI).

Teams and ART stakeholders collaboratively identify systemic issues using techniques like the 5 Whys or fishbone diagrams. They then define concrete improvement actions, which are prioritized and added to the improvement backlog for implementation in the next PI.

From SAFe guidance:

''The purpose of the problem-solving workshop is to identify the root causes of systemic issues that impacted performance during the PI and create improvement actions to address them.''

Therefore, the correct answer is D. Developing solutions to recognized problems that blocked or slowed work.

Answer : A

In SAFe, the Iteration Review is the event where the Agile Team measures and demonstrates the outcome of the iteration. The team reviews the completed work, compares it against the iteration goals, and gathers feedback from stakeholders.

This review allows the team to assess whether the iteration delivered the intended value and identify areas for improvement in future iterations. The focus is on transparency, empirical measurement, and alignment to customer needs.

From SAFe guidance:

''The Iteration Review provides the opportunity for the team to demonstrate the increment, measure progress toward iteration goals, and collect feedback.''

Thus, the correct answer is A. The Iteration Review, as it specifically measures the outcome of the iteration and validates progress.

Answer : B

Improving flow is a central responsibility of a Scrum Master/Team Coach (SM/TC) in SAFe. One of the most effective ways to enhance flow is by establishing a Team Kanban board with the team.

A Kanban board visualizes the workflow, showing where work items are in the process and helping teams identify bottlenecks or work-in-progress (WIP) issues. By visualizing flow, the team can inspect, measure, and optimize how work moves from ''To Do'' to ''Done.''

This approach aligns with SAFe's Principle #6: Visualize and Limit WIP, Reduce Batch Sizes, and Manage Queue Lengths, which promotes smoother, faster delivery and higher predictability.

From SAFe guidance:

''Teams use Kanban systems to visualize work, identify bottlenecks, and optimize flow. Scrum Masters/Team Coaches help teams establish and maintain their Kanban to improve throughput and reduce delays.''

Therefore, the correct answer is B. Work with team members to establish a team Kanban board, as it directly enables better visibility and flow management.

Answer : C

One purpose of iteration goals is to align team members to a common purpose and vision. Iteration goals are a high-level summary of the business and technical goals that an Agile Team agrees to accomplish in an iteration. They help the team and the product owner to reach agreement on the business value they intend to deliver, align their work to their team PI objectives, and ground everyone on their shared purpose. Iteration goals also provide transparency and management information, as well as support the coordination and dependency management of the Agile Release Train (ART).

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Iteration Goals - Scaled Agile Framework

Exam Study Guide: SSM (6.0) - SAFe Scrum Master

Answer : B

Norming is the stage of team development where team members stop focusing on their own goals and begin focusing on developing better ways of working together.Norming occurs after the team has gone through the Forming and Storming stages, where they have established their roles and responsibilities, and have resolved their initial conflicts and disagreements12In the Norming stage, the team starts to build trust, respect, and cohesion among themselves.They also align on a common vision, mission, and goals, and agree on the norms and expectations for their collaboration and communication12The team becomes more productive, efficient, and effective, as they leverage their collective strengths and skills, and support each other in overcoming challenges and delivering value12The team also develops a sense of identity and pride, and celebrates their achievements and learnings12

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Agile Teams - Scaled Agile Framework

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