ServiceNow CIS-EM Exam Questions Instant Access

Question 1

You have a very large networking environment and have noticed that your event notifications are either not being triggered or are delayed.

What are best options to try to resolve this issue? (Choose two.)

AEnsure all Event Management -- process events jobs are set to a Ready state

BVerify that the Bucket field in the event table is set to zero (0)

CAdd additional event processor jobs

DEnsure multi-node event processing is disabled

Answer : A, C

Question 2

What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?

AThe CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.

BThe CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.

CAll CIs stored in the CMDB must have an assigned IP address within your infrastructure.

DA CI is any component within your infrastructure that needs to be managed in order to deliver Services.

Answer : B, D

Question 3

What does Now Assist for ITOM use to provide alert analysis?

AThird-party monitoring tool connectors with out-of-box alert rules

BGenAI and the ServiceNow large language model

CBasic keyword matching in the alert description and tags

DThe unified service map and link view topology

Answer : B

Question 4

What applications are included in the ITOM Health product?

AEvent Management and Operational Intelligence

BITOM Visibility

CDiscovery and Service Mapping

DCloud Management

Answer : A

Question 5

A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.

How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

Answer : C

Question 6

The value of the Alert Priority score is a composite of what?

AThe value of the alert's category and its relative weight

BThe value of the alert's category and its Priority Group

CThe value of the alert's Severity and its Priority Group

DThe value of the alert's Severity and its relative weight

Answer : A

Question 7

Where are approval requests for execution of alert remediation tasks configured?

AIn the Flow Designer remediation subflow

BIn Service Operations Workspace

CIn the alert management rule's approvals related list

DIn the alert management rule's playbook

Answer : C

ServiceNow Certified Implementation Specialist-Event Management CIS-EM Exam Questions