ServiceNow CIS-EM Exam Practice Test Instant Access

Question 1

A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.

How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

Answer : C

Question 2

What role is required to create a Technical Service?

Aevt_mgmt_integration

Bevt_mgmt_user

Cevt_mgmt_operator

Devt_mgmt_admin

Answer : D

Question 3

Where are approval requests for execution of alert remediation tasks configured?

AIn the Flow Designer remediation subflow

BIn Service Operations Workspace

CIn the alert management rule's approvals related list

DIn the alert management rule's playbook

Answer : C

Question 4

Alerts are processed using which of the following? (Choose three.)

AAlert management rules

BEvent action rules

CEvent rules

DScheduled jobs

EJava and Groovy scripts

Answer : A, C, D

Question 5

What does Operational Intelligence proactively identify before they cause service outages?

AMissing CMDB data

BDefects

CAlert correlations

DOrphaned CIs

EAnomalies

Answer : E

Question 6

What is the primary function of the link view feature in the Service Operations Workspace express list?

ATo automatically generate incidents from linked alerts

BTo manage user permissions across teams

CTo visualize tag-based alert groups

DTo update the CMDB dependency map

Answer : C

Question 7

Within the ServiceNow IT Operations Management solution set, which statement most accurately describes what Event Management is?

AThe process responsible for defining, analyzing, planning, measuring, and improving all aspects of the availability of IT services

BThe process responsible for ensuring the capacity of IT Services and IT infrastructure is able to deliver agreed upon service level targets in a cost-effective manner

CThe process responsible for recovery action and planning through machine learning

DThe process responsible for monitoring all abnormal occurrences throughout the IT infrastructure, allowing for normal operations, and detecting and escalating exception conditions

Answer : D

ServiceNow CIS-EM Certified Implementation Specialist-Event Management Exam Practice Test