ServiceNow CIS-EM Exam Questions Instant Access

Question 1

Given the following Impact settings and Alerts in a three node cluster that makes up the components of a Business Service, what is the overall service health of this Business Service?

ACritical

BError

CMajor

DMinor

EWarning

FClear

Answer : F

Question 2

Applying recommended Event Management best practice guidelines, which of the following alerts should be processed first?

AAlert00l0042

BAlert0010003

CAlert00l0075

DAlert00l0074

Answer : B

Question 3

What does the Service Operations Workspace express list reduce the need for?

Choose 2 answers

AConducting root cause analysis

BConstantly refreshing the list of alerts

CNavigating through different interfaces

DPerforming remediation actions

Answer : B, C

Question 4

If more than one event rule applies to a particular event or metric, which of the event rules will run based upon the Order of execution number?

AOnly the event rule with the highest Order of execution number will run.

BOnly the event rule with the lowest Order of execution number will run.

CAll event rules will run, from the lowest to the highest Order of execution numbers.

DAll event rules will run, from the highest to the lowest Order of execution numbers.

Answer : D

Question 5

What is the default collection/polling interval applied to all event connectors?

AEvery 120 seconds

BEvery 5 seconds

CEvery 40 seconds

DEvery 60 seconds

EEvery 10 seconds

Answer : E

Question 6

What event value will auto close an alert?

ASeverity of -1/OK

BType of Clear

CResolution State of Closing

DResolution State of Clear

ESeverity of 0/Clear

Answer : C

Question 7

A four node cluster makes up the components (CIs) of a Business Service. The impact influence for the cluster is set to 60%.

How many members of the cluster must be in a Critical state in order for the Business Service to display as Critical in the Impact Tree?

Answer : C

ServiceNow Certified Implementation Specialist-Event Management CIS-EM Exam Questions