ServiceNow Certified Implementation Specialist - Field Service Management CIS-FSM Exam Questions

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Total 86 questions
Question 1

When using territory management, what can field service admins assign to an individual or group?



Answer : D


Question 2

Which reasons can field agents provide when rejecting tasks that were assigned to them? (Choose four.)



Answer : C, D, E, F


Question 3

What needs to be enabled in the field service configuration order to allow customers to digitally sign and confirm work orders?



Answer : C


Question 4

Configuring SMS notifications to customers that include an agent's current location and estimated time of arrival depends on which plugins? (Choose two.)



Answer : A, D


Question 5

What allows for more accurately tracking agent's locations through mobile devices?



Answer : A


Question 6

Transfer order line tasks are used to move which type of record through the asset shipment and drop-off transfer process?



Answer : D


Question 7

Field Service Management (FSM) is a solution for anything that uses which of the following? (Choose three.)



Answer : B, C, D


Page:    1 / 14   
Total 86 questions