ServiceNow Certified Implementation Specialist - Field Service Management CIS-FSM Exam Questions

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Total 86 questions
Question 1

When using territory management, what can field service admins assign to an individual or group?



Answer : D


Question 2

In the Auto-Assignment Confirmation pop up window, what is the category of a previously assigned task which was unassigned, but, then, could not be assigned to any agent?



Answer : A


Question 3

What can be used to separate field service management data, processes, and administrative tasks into logical groupings called domains?



Answer : B


Question 4

What is the recommended maximum number of tasks that can be selected when running dynamic scheduling manually?



Answer : C


Question 5

Which operational role is responsible for reviewing reports, metrics, and team performance?



Answer : A


Question 6

Where can dispatchers view the location history of field agents to track and review their activities over a historical period?



Answer : A


Question 7

What can be used to send articles, notices, and announcements to relevant customers?



Answer : C


Page:    1 / 14   
Total 86 questions