ServiceNow Certified Implementation Specialist - IT Service Management Exam Practice Test

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Total 437 questions

Question 1

Which of the following are possible values according to the outcome of the applied change policy? Select 5 Answers from the below options



Answer : A, B, D, F, G

Question 2

Selecting this option on a change approval policy will enable the ability to execute only on the first matching decision condition instead of matching each decision condition.



Answer : B

Question 3

What is the minimum role required to delete a CI?



Answer : A

Question 4

What is the minimum role required to delete a Problem?



Answer : B

Question 5

If you hover over the reference icon for a Caller, and a sys_popup view hasn't been configured, which view is used?



Answer : D

Question 6

In Change Management, what is the purpose of the Risk Assessment Survey?



Answer : A

Question 7

In the baseline configuration of Change Management, which fields are included when the Copy Change UI action is used to copy a Change Request?



Answer : D

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Total 437 questions