ServiceNow CIS-SAM Exam Practice Test Instant Access

Question 1

By default, which ServiceNow role can view reconciliation results?

Asam_reconcile_user

Bsam_user

Csam_viewer

Dsam_cmdb_user

Answer : B

When reconciliation runs, a list of reconciliation results is created that shows the compliance status of software products concerning discovery and entitlements. Users with the sam_user role can view reconciliation results.

Question 2

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

ANothing; the workflow stops.

BThe user's manager must approve or decline the reclamation.

CThe reclamation candidate is removed from the candidate list.

DThe software is reclaimed since it was not in use the notification was only informational.

EA justification is requested and submitted to Change Management for approval.

Answer : C

Question 3

How are the Software Asset Management Professional Plugins activated?

AThey are requested from and activated by an admin user

BThey are activated by the sam_developer user

CThey are activated by the sam_admin user

DThey are requested from and activated by ServiceNow support

EThey are activated by default in the base ServiceNow system

Answer : A

Question 4

The process of determining compliance by comparing software rights owned with normalized software installations discovered is .

ADiscovery

BAllocation

CNormalization

DReconciliation

Answer : D

Question 5

When receiving an order, which data point is mandatory?

AAssigned To

BCost

CAsset Tag

DSerial Number

Answer : C

Question 6

In defining a Custom License Metric, in the Reconciliation Order field, the 'metric rank priority' number takes precedence.

ALower

BImpact

CHigher

DWBS

Answer : A

Question 7

When reconciliation is run, what information does the license metric results display?

AResults for all models and installations associated to the product

BResults for all products and installations associated to the publisher

CResults for each license metric associated to the software model

DResults for all license metrics related to the software model

Answer : C

ServiceNow CIS-SAM ServiceNow Certified Implementation Specialist - Software Asset Management Professional Exam Practice Test