ServiceNow CIS-SAM Exam Practice Test Instant Access

Question 1

Which of the following reasons could apply when a remediation option has an 'In Progress' status? (Choose two.)

AWorkflow(s) or process(es) have been initiated to allocate software rights

BRights are now available and can be consumed during reconciliation

CWorkflow(s) or process(es) have been initiated to purchase software rights

DWorkflow(s) or process(es) have been initiated to harvest software rights

ECustomer instance is pending updates to CDS Server

Answer : A

Question 2

Which of the following are NOT tabs available on the License Workbench? (Choose three.)

APublisher License Metrics

BAll Publishers

CPublishers Out of Compliance

DPublisher Software Models

EPublisher Compliance

FPinned Publishers

Answer : A, D, E

Question 3

Which stage of the software asset lifecycle includes all of the following steps?

Discovering software in the environment

Normalizing installed software to standards

Reconciling entitlements to discovered software

Remediating detected variances

ASunset

BManage

CSupport

DSource

EPlan

Answer : E

Question 4

When creating custom products: (Choose the best answer.)

ACustom products should not be tracked in ServiceNow.

BCustom products should not be created for anything included in the content library.

CCustom products are automatically created in the content library.

DCustom products should be created for anything included in the content library.

Answer : D

Question 5

You can view IBM, Microsoft, Oracle and VMware license metrics as part of ServiceNow standard baseline configuration features.

ATrue

BFalse

Answer : B

Question 6

When importing entitlements, a record generates the error, ''Publisher Part Number not found''. However, the record is for an expired entitlement that is no longer needed. Which is the best UI action to select?

ACreate Entitlement

BDelete

CCreate Part Number

DReject

Answer : B

Question 7

Which of the following statements is incorrect with regards to on-premise import and export of Content Service data?

AClicking on the ''Manage Software Library'' module takes the user to an interceptor page where they can select to import or export data.

BOn-premise instances do not receive automatic Software Library updates.

CNormalization content is eligible for the export feature.

DBy default, you are opted in to the Manage On-Premise Library (com.sn_samp_on_prem) plugin.

EYou must opt-in to the SAM Content Service through the Content Service setup page.

Answer : C

ServiceNow Certified Implementation Specialist - Software Asset Management Professional CIS-SAM Exam Practice Test