ServiceNow CIS-SM Exam Questions Instant Access

Question 1

In Service Mapping, when discovery is started, what is the execution strategy used to run Identification Sections?

AIdentification Sections are executed randomly until one is successful and if more than one section is successful an error will be displayed.

BIdentification Sections are executed randomly and the data gathered by the successful sections are merged.

CIdentification Sections are executed one by one in the order they are listed and the last section that is successful will be used.

DIdentification Sections are executed one by one in the order they are listed until the first successful match which concludes the Identification phase.

Answer : B

Question 2

Assume an Apache Web Server Identifier Entry is configured as shown:

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

AAn identification error will occur.

BThe Apache Web Server CI will be reclassified as a Web Server CI.

CThe Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMDB.

DA duplication error will occur.

Answer : C

Question 3

What component does Apache Tomcat represent in the following top-down topology?

Cisco ACE Apache Tomcat cluster JBoss cluster Oracle database

AAuthentication provider

BThe function of the Apache Tomcat in this example is not conclusive

CMonitoring server

DWeb server

Answer : D

Question 4

In order for Service Mapping to successfully discover UNIX targets, which SSH credential can be granted with limited privileges to a user?

ARDP privileges

BRoot privileges

CWMI privileges

DSelective sudo (or sudo equivalent) access

EDomain access and local administrator privileges

Answer : D

Question 5

Which is the most common risk that can negatively impact a Service Mapping engagement?

AThe customer is not using Active Directory for credential authentication

BThe customer external firewall only communicates on outbound port 80 and 443

CThe customer security team is not made aware early enough in the engagement of the credential requirements

DThe MID Server resource requirements are beyond capacity of the customer

Answer : C

Question 6

Reconciliation Rules for the Application [cmdb_ci_appl] table are configured exactly the same for both ServiceNow and SCCM data sources and the following priorities are configured:

ServiceNow Priority: 100

SCCM Priority: 200

Which of the following is true?

Choose 3 answers:

AApplications discovered by Altiris can be updated by SCCM

BApplications discovered by SCCM can be updated by Altiris

CApplications discovered by ServiceNow can be updated by SCCM

DApplications discovered by Altiris can create application CIs in the CMDB

EApplications discovered by SCCM can create application CIs in the CMDB

Answer : B, D, E

Question 7

Which represents the skills needed that a Service Mapping administrator or implementer should have?

Choose 4 answers

AUnderstanding of relational database theory

BUnderstanding of XML, Regex, Delimited text, and JSON

CIntermediate or above Windows and Unix administration skills

DScripting capabilities with respect to Unix and Windows commands

ESufficient skills to build an enterprise website

FUnderstanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST

Answer : A, B, C, F

ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Exam Questions