ServiceNow CIS-SM Exam Questions Instant Access

Question 1

Which one of the following is true for variables defined in an Identification Section?

AIdentification Section variables can also be used in all other Identification Sections in any pattern.

BIdentification Section variables can also be used in Parent CI Types.

CIdentification Section variables can also be used in all other Identification Sections in the same pattern.

DIdentification Section variables can also be used in Connection Sections for any pattern.

EIdentification Section variables can also be used in Connection Sections for the same pattern.

Answer : C

Question 2

Which one of the following is the output returned from the following Linux command?

ls /*.xml

AA list of all XML files on the file system

BA list of all XML files in the current directory and all subdirectories

CThe command syntax is invalid

DA list of all XML files in the current directory

Answer : D

Question 3

Which one of the following Linux commands can be used by a non root user to return the process ID listening on port 8080?

Asudo netstat -an -p TCP | grep :8080

Bsudo netstat -anp | grep :8080

Cnetstat -anp | grep :8080

Dnetstat -an -pid * | grep :8080

Answer : C

Question 4

When resolving duplicate CIs, ServiceNow suggests a Master CI which includes which of the following criteria?

ANewest created CI and CI with most relationships

BOldest created CI and CI with most relationships

COldest created CI and CI with least related items

DNewest created CI and CI with least related items

Answer : B

Question 5

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

AService Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

BThe MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

CService Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

DService Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer : B

Question 6

A customer has recently placed check scanners in some of their branches across Europe. The scanners send the scanned images of the checks to the bank's data center through a web service that goes through an F5 load balancer. The images then go through the bank's Apache web servers and are processed by an application server named ImageSmart. Eventually, the images are stored in a cluster of Oracle databases.

The bank's tellers log into ImageSmart through a Citrix Portal and have the capability to review the checks and approve them.

Which one of the following represents most accurately how many business services and entry points are involved in this process?

ATwo services and two entry points

BOne service and one entry point

CTwo services and one entry point

DOne service and two entry points

Answer : A

Question 7

In Event Management, which of the following rules allows for automatic task creation?

AAlert Management

BEvent

CTask

DAlert Correlation

Answer : A

ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Exam Questions