ServiceNow CIS-SM Exam Questions Instant Access

Question 1

Which one of the following is the recommended starting point to resolve errors in bulk from the Service Mapping Home page under the Fix tile?

AResolve errors under the Credentials tile and continue to resolve errors under the tiles to the left

BResolve errors under the Configuration tile and continue to resolve errors under the tiles to the right

CResolve errors under the CMDB tile and continue to resolve errors under the tile above

DResolve errors under the Configuration tile and continue to resolve errors under the tile below

Answer : B

Question 2

Which of the following represents the skills needed that a Service Mapping administrator or implementer should have? (Choose four.)

AUnderstanding of XML, Regex, Delimited text, and JSON

BUnderstanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST

CScripting capabilities with respect to Unix and Windows commands

DIntermediate or above Windows and Unix administration skills

ESufficient skills to build an enterprise web site

FUnderstanding of relational database theory

Answer : A, B, C, D

Question 3

Which one of the following is a valid format when entering SSH Private Key credentials?

APEM

BPGP

CPDP

DPMI

Answer : A

Question 4

Assume an Apache Web Server Identifier Entry is configured as shown:

If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

AAn identification error will occur.

BThe Apache Web Server CI will be reclassified as a Web Server CI.

CThe Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMDB.

DA duplication error will occur.

Answer : C

Question 5

Which one of the following best describes the process that Service Mapping uses to run a command on a target device?

AService Mapping provides a task with the command that the MID Server collects, the MID Server executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

BThe MID Server decides what command to execute, executes the command on the target device, and returns the result to the ServiceNow instance in an XML payload.

CService Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance through the MID Server.

DService Mapping sends a request to the target device to execute a command, and the target device returns the result to the ServiceNow instance.

Answer : B

Question 6

Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following

Criterion attributes:

Class

Configuration file

Version

Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?

AA duplication error will occur.

BA new Apache Web Server CI is created.

CThe existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.

DThe Apache Web Server CI will be reclassified as a Web Server CI.

Answer : C

Question 7

What component does Apache Tomcat represent in the following top-down topology?

Cisco ACE Apache Tomcat cluster JBoss cluster Oracle database

AAuthentication provider

BThe function of the Apache Tomcat in this example is not conclusive

CMonitoring server

DWeb server

Answer : D

ServiceNow Certified Implementation Specialist - Service Mapping CIS-SM Exam Questions