Slack-Certified-Admin Exam Questions Instant Access

Question 1

Which TWO statements are true about workflows? (Choose two.)

AIt is not possible to create a custom workflow for your team in fewer than five clicks.

BWorkspace Owners and Admins can view all published workflows created by members of their workspaces.

CTo see all workflows in a workspace, you need to be an Owner or Admin of that workspace.

DIt is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

Answer : B, C

permissions

Question 2

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.

What information should the Workspace Admin provide to help Mayim?

AThe percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages

BThe statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

CInstructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses

DThe number of messages posted in the #help-hr triage channel over the past 30 days

Answer : A

Question 3

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

ATo use slash commands without disturbing the rest of the channel members

BTo add responses such as ''thank you'' or ''I'm looking into it'' without cluttering the channel needlessly

CTo make multiple discussions in the same channel easier to follow

DTo ensure that others in a channel will be notified of new messages

Answer : C

Question 4

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.

Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

AInstall the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

BSend out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.

CRun a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.

DSurvey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.

Answer : C, D

Question 5

The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.

The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.

What should Fire Extinguishers Ltd do to centralize their alerting identification and response?

ABuild custom apps for all the popular tools that send the alerts to one channel.

BInstall apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts- all channel for the relevant teams to monitor.

CSet up Slackbot custom responses to trigger when the word 'alert' or 'failure' is used in Slack.

DSend an announcement to the company reminding them to be more responsive when receiving alerts.

Answer : A

Question 6

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

ACreate a new public workspace called 'Expenses' with access granted to all employees.

BCreate a private channel called #expense-system-updates with all employees added.

CCreate a new invite-only workspace called 'Expenses.'

DCreate a public announce-only channel for the expense system.

Answer : B

Question 7

Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking Question:s.

Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

ALimit the posting permissions to Org Admins, plus specific people.

BCreate a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.

CEncourage employees to direct message the HR team with Question:s and confidential information.

DArchive the channel and create a new channel to eliminate the noise.

Answer : A, B

Slack Certified Admin Slack-Certified-Admin Exam Questions