Worldatwork T4 Exam Questions Instant Access

Question 1

If you need to convey negative or controversial information, which channel should you consider first?

AFace-to-face

BPaper-based

CTechnology-based

Answer : A

Question 2

Which best describes the fundamental purpose of communication?

AShare understanding between a sender and receiver of information

BDecreased costs associated with total rewards programs

CDistribution of information

DElimination of noise

Answer : A

Question 3

What best describes a potential barrier to effective communication?

ASelective listening

BFeedback

CMultiple channels

DJob titles

Answer : A

Question 4

What is one reason for using face-to-face communication?

AAllows for employees to access information when they need it

BAllows for the target audience to go at their own pace

CProvides for real-time interaction and feedback

DProvides consistency

Answer : C

Question 5

Which pay type usually makes up a small proportion of total compensation, and may not be used at all by some employers?

Amandatory benefits

Bwages

Cmerit pay

Dsalaries

Answer : C

Question 6

Which statement best reflects one purpose of communication from an employee perspective?

ASatisfies legal requirements

BSimplifies administration of benefits and work-life programs

CMakes detailed information regarding all HR programs available at the time of hire and also annually

DProvides necessary education to support educated, informed decisions

Answer : D

Question 7

Peter, a manager at a local manufacturing firm, is perplexed that employees tend to respond to management's request by evoking the dreaded "That is not on my job description," or "That is above my pay grade." From a compensating perspective, which base pay method is normally associated with the aforementioned responses?

Amarket pricing

Bjob evaluation

Ccompetency-based pay

Dskill-based pay

Answer : B

Worldatwork Strategic Communication in Total Rewards T4 Exam Questions